Showing posts with label Interview. Show all posts
Showing posts with label Interview. Show all posts

Starting a Business in Japan: Yoyo Market [Interview]

Today we're talking with Jason Maitland, President and CEO of Yoyo Market, about starting a business in Japan. Yoyo Market is a fantastic online store for "almost anything from Costco, IKEA, organic and health foods and more".

SiJ: Tell us a little about yourself and Yoyo Market. 

Jason: I'm originally from Vancouver but have now been living in Japan for over 10 years. Like many, I came here with the intent to go home after one year but 10 years later I am still here, and loving it!

Yoyo Market is, in my opinion, Japan's number one bilingual online supermarket. It was my answer to the problem of getting the food and goods that you want all in one place. Years ago I used to spend half my Sundays going around to all the supermarkets, shops, and stores in my area just to get the food I wanted to eat. At first I enjoyed the challenge of assembling such a network but it quickly became laborious and way too time consuming. I also came to dread going to Costco on the weekend (waiting 40 minutes for parking is not a good use of my precious free time!). I finally came to the realization that if I wanted to combine all the of the food I wanted, plus a Costco and IKEA delivery service into one, I'd just have to do it myself. Now going on three years, Yoyo Market has evolved into one of the fastest, friendliest and diverse delivery services in the country.


SiJ: What were the main obstacles you faced trying to start Yoyo Market? What are the primary obstacles your business faces now? How have you overcome them? 


Starting a Business in Japan: Mister Softee [Interview]

Today I'm happy to introduce entrepreneur Andrea Fisher, who, aside from creating her own line of stylish flute bags and previously running a fleet of soft cream trucks driven by women, has now brought her soft serve franchise to Japan. She shares with us the process of starting a business here, the difficulties involved, and why she chose Japan.




Beauty, Skincare, Organics, and Starting a Business in Japan [Interview]


Today I'm happy to introduce Elana of Tokyo-based Elana Jade Organic Beauty Salon. Elana is originally from Australia and after starting her beauty business there, she later ended up coming to Japan and re-started Elana Jade. Her salon provides several services including waxing, massage, and facials.

I previously interviewed her for Expat Women over a year ago, which you can read here, but wanted to feature her here on SiJ with a more Japan-specific focus. She shares with us about starting a business in Japan, the organic beauty market here, and even takes on some of our readers' questions. Enjoy!


Ashley: First of all, would you tell us a little about who you are, what you do, and how long you’ve been in Japan?

Elana Gilbert of Elana Jade Organic Beauty Salon
Elana: My name is Elana Gilbert and I have been living in Japan for four years. I am a beauty therapist and personal fitness trainer. I believe a holistic approach to health creates optimal well-being. I have owned my organic beauty salon in Azabu Juban for three years now and I'm loving it!


Ashley: What led you to start a business in Japan? 

Elana: After visiting my brother, Nathan, in Japan in 2007 I really fell in love with the country and quickly I decided to move here. The original plan was to come to Japan and start a health and beauty facility with Nathan (who was already working in Japan for four years as a personal trainer). Unfortunately, the timing proved to be wrong with the beginning of the financial crisis. We both decided it would have been too risky to open a place so large at that volatile time. Fortunately I was able to convince Nathan that it was viable to open a beauty salon as a great business model on its own and in 2009 the Elana Jade Organic Beauty Salon was born.


Ashley: What was the most difficult aspect of starting your business here and were you able to find a solution(s)?

Elana: The language was a major obstacle. Fortunately, teaming up with my brother, who had already set up a fitness company in Tokyo, was a major help as he could speak Japanese. More importantly, he had contacts that specialize in foreign company start-ups as well as local realtors.

The second major obstacle as a new and foreign-owned company was obtaining a building lease. Many Japanese landlords are very strict in regards to who they lease to. We overcame this by shopping around until we found a landlord who was willing to give us a go. Having properly set up a joint-stock company with paid-in capital also helped.


What You Should Know About Mental Health in Japan and How to Find Help [Interview]

As expats, sometimes life can get stressful. Really stressful. Perhaps to the point of needing help in the form of counseling. But how do you get that kind of help in a foreign country, especially if the country's native language isn't English, or your native language?

I wondered about this myself when I was dealing with a bout of labrynthitis a couple years ago and the doctors kept telling me the reason I felt so bad was due to a mental issue. They were wrong, although I suppose it was technically, "all in my head." However, it got me thinking, what if I ever needed counseling here in Japan? Would I be able to find help? Someone that would understand me and not form opinions based on one culture?

So I sought out answers from an expert: psychotherapist and clinical psychologist Andrew Grimes of Tokyo Counseling Services. We discussed a few different things, including:
  • The most common psychological issues expats in Japan experience
  • How the work culture in Japan affects emotional well-being
  • How counseling and psychotherapy are addressed in Japan versus western countries
  • How to find an English-speaking counselor if you don't live in Tokyo or another major city
  • What you should be aware of when preparing a move to Japan and ways you should prepare, especially if you have a family
  • Culture shock, when it happens, what it might look like and how to deal with it
  • Why getting out of the "expat bubble" sometimes can be good for your mental/emotional health
  • What mental health professionals in Japan have been doing to help the recovery process in Tohoku

Today we're doing something a little different with this interview - you'll find it below in audio form rather than text (although hopefully I can get it transcribed eventually). It's my first audio interview, so you'll have to excuse the fact I'm not quite as talented as the Japan podcasters out there, but I think the content in this interview if insightful and worth a listen.

Click here to listen to the interview.

*******

Please check out Tokyo Counseling Services:

Tokyo Counseling Services
Address: KS Residence, Daizawa 2-30-21, Setagaya Ward, Tokyo, Japan. 155-0032
Phone: 03-5431-3096
Fax: 03-5431-3097
Email: tokyocounselingservices@gmail.com


Resources for finding an English-speaking psychologist or psychotherapist in Japan 

Some were mentioned in the interview, plus a few more:

AMDA International Medical Information Center - They help find medical providers in Japan who speak your native language, including English and several other languages.

Japan Healthcare Info - Help finding an English-speaking medical provider in Japan

The Japan Society of Certified Clinical Psychologists (JSCCP) provides a resource (Japanese-only) that helps locate JSCCP-approved therapists in any part of Japan, and can be searched for by language, among other specifications. You can use a browser translation tool to help you navigate it, or ask someone you trust who can help you read it and search.

Wiki-tell and Tokyo English Life Line (offers free anonymous telephone counseling and online resources)

Himawari - Tokyo Metropolitan Health and Medical Information Center (Tokyo area only) - Find a hospital with English-speaking doctors in the Tokyo area.


Dermatology in Japan: What it's like, and answers to your questions [Interview]

Today I'd like to introduce Dr. Chin-Huai Keong, certified dermatologist and director of Garden Clinic Hiroo in Tokyo. Dr. Keong has kindly taken the time to answer several questions for us, some of which are readers' questions from Facebook (thank you). Some of the things we discuss include:
  • The most common skin-related problems expats living in Japan experience and what you should do about them
  • Problems that different ethnic groups might experience
  • Differences and similarities in how dermatological issues are treated between Japan and other countries
  • What to keep in mind if you go to a dermatologist in Japan
  • Treatments for adult acne
  • Tips for treating eczema or extremely dry, itchy skin in Japan, including some over-the-counter options
  • Who is allowed to provide cosmetic dermatology services in Japan, such as botox, chemical peels, and permanent hair removal
  • Ways to find cosmetic dermatology services if you don't live anywhere close to Tokyo
And more. We've covered a lot of information, so let's jump right in!

*****


Ashley: First of all, would you mind telling us a little about you and your clinic?

dermatologist, Japan
Dr. Chin-Huai Keong
Dr. Keong: I am a board-certified dermatologist, studied and trained in Japan. Garden Clinic Hiroo is essentially a dermatologist’s clinic specializing in adult and pediatric dermatology and cosmetic dermatology. In addition, we offer testing and advice for allergies related to the skin and the environment (like pollen allergies).

We believe in preventive medicine, so we also offer services for childhood vaccinations and adult travel/college enrollment vaccinations.

Due to the limited number of doctors in Japan familiar with foreigners and medical situations outside of Japan, we offer some services in documentation for travelers/students, etc.


Ashley: What problems do expats living in Japan typically come see you about, and do you have any general advice regarding these issues?

Dr. Keong: The majority of expats in Japan are under 50 -- mostly families and single working adults.

Children come for problems like atopic eczema, impetigo, warts, food allergies and infectious skin diseases like chickenpox, measles, etc.

For teenagers it’s mostly acne, but occasionally infections like athlete’s foot, warts, etc.

Adults see us for a range of problems: from adult acne to athlete’s foot to herpes to chronic skin problems like eczema and psoriasis to age spots to skin cancers. Skin cancers tend to be more of an issue with the Caucasians and less of a problem among Asian or darker-skinned expats.

My best advice: get seen as soon as possible by a specialist if your skin condition is not getting better with OTC medicine or if your physician has treated you but you are not seeing any improvement. Sometimes, your skin condition may have changed for the worse, or the diagnosis may have, even though you may have seen a doctor a while back and received treatment.

Alternative Work in Japan: Freelancing in Tokyo [Interview]

Today I'd like to introduce David Chester, who wrote Freelancing in Tokyo: A Unique Guide to Achieving Financial Success in Japan's Most Expensive City. I'm frequently asked about "other types of work" in Japan aside from teaching English, and though it varies, especially depending on where you go in Japan, not everyone has to get locked into teaching English if they don't want to.

I first heard about David's book through his interview on Tokyo Podcast and found it really interesting, so I bought and read the book. I also recommend you check out the Tokyo Podcast interview (after reading this one, of course!), since I heard about David's book there first.

freelance, Tokyo, Japan, book,


Ashley: First of all, where are you from, how long have you been in Japan, and what do you do?

David: I’m from Los Angeles (California, USA). I came to Tokyo in April 1993 as a musician/songwriter. I am still a musician but have become a screenwriter/filmmaker along the way.


Ashley: Teaching English is commonly believed to be one of the few ways a foreigner can find work in Japan, but your experience has proven otherwise. Do you think freelancing in Tokyo (or another large city in Japan) is a viable option for anyone?


Are You a Racist? This Guy is... [Interview]

Today I'm thrilled to introduce to you Baye McNeil, also known as "Loco," of the popular blog, Loco in Yokohama. A glance at his site and you'll quickly notice that not only does his content set him apart from other bloggers, but his stellar writing stands out as well. He has a knack for mingling words in a way that engages and entertains you, but also makes you think. And he goes straight to reality - what actually happens in Japan every day, at work, out and about, interactions with Japanese folks and foreigners alike. He doesn't complain or whine about life, but paints realistic scenes and then turns inward to examine his own response to various situations.

Baye is a good guy and has been kind and encouraging to me since I joined the Japan blogosphere. I'm so excited for him that he's just published his first book, and believe me when I say, it's good. I'm a tough critic. I don't give praise for these types of things lightly, but I believe Baye's book is worth it.

Hi! My Name is Loco and I am a Racist, a perhaps seemingly controversial book title, takes a look at his life journey from New York City to Japan, and the many events in between, and examines how racism and culture have played out in his life in each place. Although rather than complain or criticize those around him, he turns the tables towards himself. He's honest about the mistakes and choices he's made. It's raw. This guy has really lived life.

As he goes through the scenes of his life, it might make you feel uncomfortable at times. But that, I think, is what makes this book worth reading. Change doesn't occur when we're comfortable, and I think Baye is on to something with that.



What You Should Know About Life in Rural Japan [Interview]

Today I'd like to introduce Sam Baldwin, author of For Fukui’s Sake: Two years in rural Japan. As the title implies, Sam spent two years in the inaka (the countryside) as a JET Program participant. While I, as a fellow former JET, can relate to some of his experiences in general, many more events are unique to the rural parts of Japan, some of which he talks about below.

So if you're headed to the inaka, or perhaps you're already there, here's a little taste of what living in the sticks is like. If you're currently living in the inaka, please feel free to share your experiences in the comments! -Ashley


Sam and Shiro, the school dog
Ashley:  First of all, why did you come to Japan, where did you live, and how long did you stay?

Sam:  After a year-long stint working in Canada, I returned to the UK to get a ‘proper job.’ I had graduated with a BSc in Pharmacology and began working in a lab as a research technician in the UK; it was all white coats and microscopes. However, after a year, I knew that laboratory life was not for me, and I began to dream of new adventures abroad.

A friend of mine was on JET at the time and kept sending me stories of his skiing adventures, and I began to set my sights on the Japanese archipelago and applied for the JET Programme.

Being a lover of snow myself, I requested Hokkaido and Nagano as my top choices, so when the acceptance letter from JET arrived my first reaction was “Where the Fukui is that?!”

Although I was disappointed at first to have been placed in Ono, a small, mountain town in Fukui prefecture, it turned out to be a perfect place for me and an incredibly enriching two years. Looking back, I wouldn’t have swapped Ono for anywhere else.


Ashley:  Would you mind sharing with us your favorite aspect of life in rural Japan?

Sam:  I loved the mountains, the lakes and the rivers in the area. There was a lot of rural beauty and places for me to explore which I did via bike, ski, snowboard, kayak and snowshoe. I also found a bar run by a keen mountaineer called Yasu, and he played a huge part in my enjoyment of the area, both as a guide to Fukui’s inaka secrets, and because his bar gave me a place where I could get to know the Fukui folk who came to drink there.

After becoming somewhat bored with my life and job in the UK, in Japan I felt like every day was an adventure into the unknown. I would often think how glad I was to have come to Japan, and how lucky I was to be living in Fukui experiencing all these new things.


Ashley:  How about the worst?

Sam:  Coming from the UK, which has a fairly cool, temperate climate, I found the peak summer heat and humidity in Fukui hard to handle. This was made worse by the lack of AC in my apartment and in the classrooms where I taught.

The other aspect that irritated me was the ongoing stares and whispering (“gaijin!”) which tended to accompany me wherever I was out and about. At first, I found this quite amusing and almost enjoyed the attention, but after a year of living in Fukui, it began to grate and I did enter a brief period in which I hated going out, and just longed to shop in Mitsua supermarket or eat at Hachi Ban Ramen without this unwanted attention.


Ashley:  What was your greatest challenge living in the inaka and how did you overcome it?

Sam:  Probably the language barrier. When I first arrived, I had only done a few months of evening classes, so my Japanese was very basic, and as you’d expect in a rural part of Japan, the level of English that the average local spoke was generally low or non-existent.

This led to some frustrating times, especially during those early days when I needed to carry out what would be easy, everyday tasks back home, like bank transfers, or setting up an internet connection over the phone. I made a number of mistakes due to not being able to communicate properly, and sometimes had to leave the post office/bank/bus station frustrated.

However, the locals were very patient and helpful, and as my Japanese improved and I got to know the locals better, this stopped being such a challenge.  A kindly family ‘adopted’ me and Keiko, the wife and mother, gave me free weekly Japanese lessons for my entire stay. They were incredibly generous with their time and gave me real insight into everyday Japanese family life, as well as helping me improve my Japanese.


Ashley:  What was the most unusual thing you experienced?

Sam:  Before I came to Fukui, I had no idea that snakes would be frequent visitors to the school. One of the teachers used to catch them by the tail and swing them round and round his head to pacify them before releasing them outside – I certainly wasn’t expecting that!

I think my school was also the only one in Fukui (if not Japan) that had a pet dog. I spent many a free period roaming the rice paddies and bamboo thickets with her, taking in Fukui’s wildlife and wild places.

And finally, probably the snow. My second winter was exceptionally heavy with the most snow in 25 years. Seeing snow over two meters deep in the streets was something new for me, and I even saw a building that had been completely crushed by the weight of snow. Most of my colleagues thought that winter was terrible, but for a snow lover like myself, it was a winter of dreams and I took full advantage of all the opportunities that a snowy landscape offers.


Ashley:  If you could live/work in the inaka again, would you?

Sam:  Yes - I would definitely live in the inaka again. The entire two years was an incredible adventure and I really fell in love with the rural beauty, the wild places and the people of Ono and Fukui. I probably wouldn’t teach English again though; it was fun but two years was enough for me.


Ashley:  What did you gain from your experience living in rural Japan that you don't think you would have gotten if you had lived in the city?

Sam:  I think that living in the inaka gave me a better insight into a more traditional side of the country, or at least a hidden part of Japan that you just wouldn’t find in a mega-city or the more famous areas. I also got to see that Japan isn’t always the crowded, overpopulated place many people think it to be.

I also felt that I became more part of the local community than I think I would have in a city. Ironically, despite having never been more linguistically and culturally removed from the local population, I felt more part of the community in Ono, Fukui than anywhere else I’ve ever lived.

And finally – living somewhere off the beaten track in Japan gave me an opportunity to document a way of life that very few westerners get to experience. What began as a blog led on to me writing for travel websites, glossy magazines and later national UK papers. That may well not have happened had I lived somewhere more conventional – so domo arigatou gozaimashita Fukui!


Ashley:  Finally, what tips do you have for SiJ readers about living in Japan, particularly for those who are also living in the countryside?

Sam:  Embrace it fully and whole-heartedly. Practice speaking Japanese with Japanese people as often as you can, even if you only know a few words, by throwing yourself into situations in which you’re forced to use it on a regular basis. For example, join a club or team or hang out with Japanese people who don’t speak much English.

Go out and explore the lesser known areas in your vicinity. In my experience, the crowded ‘must see’ sights aren’t normally the most enjoyable ones. I discovered many amazing places not featured in guidebooks (Japanese or English) and are generally visited very little. Get a map, take road trips, bike trips or just wander on foot to discover the hidden gems in your local area. In Japan, you can find fascination in the most seemingly mundane situations.

Find yourself a good local bar and befriend the landlord. It will become a source of information, a place to practice Japanese, and a place of comfort when times are tough. Get friendly with the locals, and you’ll soon discover that the inaka can be just as intriguing, fulfilling, exciting and strange as the city, in fact, probably even more so.

***

Thanks Sam!


To check out For Fukui's Sake, visit: ForFukuisSake.com


Leaving Japan: Thoughts and Advice [Interview]

If you're planning on leaving Japan, maybe in the next few months, maybe next year, or maybe just "one day" and aren't certain of all the logistics involved, today's interviewee might interest you: Laura Pepper Wu. Laura lived in Japan for three years and when she was preparing to leave in 2009, she learned just how much was involved in the arduous process and decided to write an ebook - The Stress Free Guide to Leaving Japan - about the process after all was said and done.

Laura and her husband, Brandon (middle)
I read through Laura's book, and as I haven't ever left Japan I can't really speak from that standpoint, but she includes a variety of good resources and tips. She informed me she has also made some updates to it since the version I read (I should point out now the part about the lump-sum pension withdrawal: it isn't always a good option, depending on your specific situation - read more about that here.)


Laura willingly agreed to offer some advice about the leaving process and her thoughts on life in Japan in general: